Rates Payment Options, Information Payment Difficulties

Information on installments or what to do if you have difficulty paying your rates

Payment plans

Standard options for payment include:

  • Single payment by the due date.
  • Four (Quarterly) installments
    • A $16.75 admin fee and instalment interest applies if you pay in instalments (excluding pensioners/seniors)

Payment difficulties

If you are having difficulty paying your rates, please contact the customer service team on 1300 635 845 | 9364 0666 or send us an online customer request.

Overdue accounts will be charged interest.

  • Interest will begin to accrue at 8% per annum, calculated daily on amounts outstanding after the due date. Details are shown on the back of your rate notice.

Deferred Rates/Emergency Services Levy

If you are a pensioner/senior you may be able to defer your rates until the property is sold. Please click here for further details.