Noise

People that are causing noise are often unaware of its effect on their neighbours.

If you are being affected by noise pollution we recommend that you approach the person causing the problem as this often resolves the issue and helps with maintaining a good relationship with your neighbour.

To help with this the City has developed Dear Neighbours cards as part of a Friendly Neighbourhood initiative to help bring issues to the attention of neighbours.

What are the Common Causes of Noise that Affect Neighbours?

There are a wide variety of noise sources that our Environmental Heath Officers can help with.

The most common examples that cause complaints are:-

  • Party noise, loud stereos
  • Musical instruments
  • Air conditioners and pool pumps
  • Construction Noise
  • Power tools, Lawn mowers, and other devices
  • Alcohol Licensed premises
  • Barking dogs can also constitute a source of noise.

What Laws are used to Manage Noise Pollution? 

The Environmental Protection (Noise) Regulations 1997 control noise emissions from the majority of noise sources within the community. Here is a list of common noise sources that have specific requirements.

Construction Noise

Noise from construction work is allowed from 7:00am to 7:00pm Monday to Saturday Only.

Outside these times the noise has to be under the levels in the Environmental Protection (Noise) Regulations. (unless a permit to operate outside these hours is issued by the City).

If such noise is disturbing you, please contact our Community Security Service (CSS) on 1300 653 643.

The CSS will attend to witness and report on the noise and pass on the details to our Environmental Health Team the following working day.

Our CSS Officers will not intervene or approach the noise maker. For this service you should contact the police to deal with unreasonable noise.

All information provided will be kept strictly confidential.

 Lodge an online request

Domestic Equipment Noise

Domestic equipment can be used between:
7:00am to 7:00pm Monday to Saturday
9:00am to 7:00pm Sundays/public holidays

  • Lawnmowers, chainsaws, power tools etc can be used for a maximum of two hours in any day.
  • Musical instruments can be used for a maximum of one hour in any day.

For further information see our Noise Information Sheet.

Important information: Some types of noise cannot be investigated by the City such as vehicles on roads, antisocial behaviour (ie screaming and yelling) and wild animals.

If such noise is disturbing you, please contact our Community Security Service (CSS) on 1300 653 643.

The CSS will attend to witness and report on the noise and pass on the details to our Environmental Health Team the following working day.

Our CSS Officers will not intervene or approach the noise maker. For this service you should contact the police to deal with unreasonable noise.

All information provided will be kept strictly confidential.

 Lodge an online request

Planning a Party?

Music noise emitted from a party will generally exceed the prescribed noise level.

Neighbours will in most cases tolerate 'one off parties' if they have been advised prior to the party of the following:

  • The date and likely duration (information such as likely start and finish times) of the party. Neighbours may choose to make alternative arrangements to go out for the evening.
  • The music will be switched off or turned down to a quiet level at midnight (or earlier during the week). This is generally accepted by the community but is not law.
  • A phone number to ring if the music gets too loud.

Even if the above guidelines are followed neighbours may still complain to the Police or to the Council about noisy parties.

The Police and the Council have powers to turn music off, infringe and/or confiscate equipment.

If such noise is disturbing you, please contact our Community Security Service (CSS) on 1300 653 643.

The CSS will attend to witness and report on the noise and pass on the details to our Environmental Health Team the following working day.

Our CSS Officers will not intervene or approach the noise maker. For this service you should contact the police to deal with unreasonable noise. All information provided will be kept strictly confidential.

 Lodge an online request

Air Conditioners, Pool Pumps, Machinery Noise

With the reduction in size of the average block and the consequent proximity of dwellings to each other it is imperative that property owners and installers locate air conditioners, pool pumps and other noisy machinery in the most suitable location.

In general, if noise from machinery can be heard inside a neighbouring dwelling after 10pm, the noise is unreasonable and will not comply with the assigned noise levels. 

To report a noise problem in your area, please contact customer service on 1300 635 845

The Installers Guide to Air Conditioner Noise provides information to Installers and residents regarding various factors that influence noise received by a neighbour. It is strongly recommended for consideration prior to the installation of an air conditioner, pool pump or other noisy equipment. Alternatively, you could use www.fairair.com.au to assist your calculations.

 Lodge an online request

Community Activities Noise

Noise from the following community activities is considered exempt noise.

  1. Noise emitted by spectators at an organised sporting activity
  2. Noise emitted by participants and spectators at a meeting or procession which has been authorised under the Public Meetings and Processions Act 1984.
  3. Noise emitted from church services, where the worship takes place on land which is exempt from rates because of its religious use.
  4. Noise emitted from a recreational or educational premises under control of the Principal. The activity may use musical instruments but not mechanical equipment.
  5. Noise emitted from agricultural shows, fairs, fetes, exhibitions and similar events.

To report a noise problem in your area, please contact customer service on 1300 635 845.

For after hours attendance and reporting please contact Community Security Service (CSS) on 1300 653 643. Information such as the location of the noise source and your contact details are vital. All information provided will be kept strictly confidential.

If such noise is disturbing you, please contact our Community Security Service (CSS) on 1300 653 643.

The CSS will attend to witness and report on the noise and pass on the details to our Environmental Health Team the following working day.

Our CSS Officers will not intervene or approach the noise maker. For this service you should contact the police to deal with unreasonable noise. All information provided will be kept strictly confidential.

 Lodge an online request

Musical Instrument Noise

  1. The instruments is used in a reasonable manner.
  2. The instrument has not been used for more than one hour since the beginning of the relevant day.
  3. The instrument is used -
    Between 7.00am and 7.00pm on Monday to Saturday
    Between 9.00am and 7.00pm on a Sunday and Public Holidays.

To report a noise problem in your area, please contact customer service on 1300 635 845

For after hours attendance and reporting please contact Community Security Service (CSS) on 1300 653 643.

Information such as the location of the noise source and your contact details are vital. All information provided will be kept strictly confidential.

 Lodge an online request

Security Alarm Noise

The Police have powers to inactivate house or car alarms if the alarm is emitting unreasonable noise and has been sounding for more than 30 minutes.

If the alarm system is an on going problem, please contact customer service on 1300 635 845

For after hours attendance and reporting please contact Community Security Service (CSS) on 1300 653 643. Information such as the location of the noise source and your contact details are vital. All information provided will be kept strictly confidential.

 Lodge an online request

Contact the Environmental Health Team

If you have any questions about anything we do, contact us!

Phone: 1300 635 845

Email: melinfo@melville.wa.gov.au