Information about noise in your neighbourhood. Sound is a part of everyday life, it provides enjoyment, it allows spoken communication, it can alter or warn us or it can annoy us. Sounds that are unpleasant or unwanted may be classed as noise
How do you know when a sound is noise?
Noise is defined as pollution when the noise emissions exceed the acceptable noise level. The City of Melville Health Services section monitors noise and complaince with noise related issues.
Having trouble with a noisy neighbour?
Prior to reporting a noise complaint Health Services recommends speaking to your neighbour about the noise. The City has developed Dear Neighbours cards as part of a Friendly Neighbourhood initiative to help bring issues to the attention of neighbours. More information on the Friendly Neighbourhood initiative can be found here.
If this does not achieve the desired result please contact customer service on 1300 635 845 or select one of the following:
- Air conditioning, Refrigeration or Pool Pumps
- Musical Instruments
- Music, Party or Band
- Specific Equipment
Barking dogs can also constitute a source of noise.
For after hours attendance and reporting please contact Community Security Service (CSS) on 1300 653 643.
Information such as the location of the noise source and your contact details are vital. All information provided will be kept strictly confidential.
To report a noise problem in your area, please contact customer service on 1300 635 845 or Lodge an online request for other noise
+ How is noise measured?
Noise is measured by using a Sound Level Meter (SLM), an electronic instrument that is set to match the way humans judge the loudness of sound. The results are measured in decibels (dB). Noise levels are normally denoted by dB(A), where (A) is the frequency-weighting characteristic. The dB(A) scale starts at the hearing threshold of humans.
Rock Concert (in audience)
Kerbside of a busy highway
Cars Passing (15m away)
Distant suburban traffic
Still night in the country
+ Assigned Levels
The Environmental Protection (Noise) Regulations 1997 specify assigned levels that need to be complied with at all times of the day. In summary, the day time assigned levels are more lenient and allow for more noise than the night time levels.
Airconditioners, pool pumps and other machinery need to comply with the assigned levels at all times. Click here for further information.
+ Exemptions from complying with the assigned levels
Specified Equipment (e.g. Lawn mower, Chain saw)