Online Services

Contact the customer service team, make a payment, give feedback, request a service or report an issue. Please note that office hours are 8.30am to 5.00pm, Monday to Friday.  For urgent response out of office hours please call Security on 1300 653 643.

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There are plenty of ways you can stay in touch with City of Melville!

Request a Service

Here you can request for services, including holiday patrols, tree pruning, new rubbish bins, request for traffic count and dispute a parking infringement. Please note for security purposes a 20 minute idle timeout applies for all online requests. Click on the image to select the type of service you require.

Pay

Pay your rates, parking infringement, invoices and more. Click on the images to select your option. Please note for security purposes a 20 minute idle timeout applies for all online requests.

Report Issues

Report a problem or a maintenance issue. Please note for security purposes a 20 minute idle timeout applies for all online requests. Click on the images to report on specific issues.

Feedback

The City of Melville strives to provide quality services and uses customer feedback to improve it's products and services. Feedback can be given in the form of compliments, complaints and/or suggestions. Please note for security purposes a 20 minute idle timeout applies for all online requests.

Lodge or Apply

Here you can apply for rates rebate, jobs within the Council, a building licence or book for the use of a park or reserve. Please note for security purposes a 20 minute idle timeout applies for all online requests.You can also request to change your details.